Cancellation and Return Policies 



No cancellations are accepted unless the following conditions.
    1. Book is defective. 
    2. Received the parcel in bad condition. 
    3. Received a different book from what you have ordered. 
We shall either send another copy of the ordered book or initiate the refund only after receiving the book from you in case of the unavailability of stock. We either offer you an e-gift voucher for the cancelled amount or we shall be refunding the amount back to you within 4-7 working days through India Post Money Order. 


Under the conditions aforementioned, please return the books without any hesitation to us in a proper package.  Kindly enclose a note stating the reason for the returns.  Also state your order number and send it to us via a trusted courier or India Post As soon as we receive the books, we will send you a fresh replacement or refund the amount whichever is applicable.

Return of any defective / damage books should be done within 7 days from the date of the receipt of the shipment to our working office:  

Akshara Prakashana 
Heggodu, Sagar Taluk, 
Shimoga District – 577417 
Karnataka – India

Please make note:

The courier charges for returning the books will not be reimbursed. 

aksharaprakashana.com customers cannot return any products bought online at the Akshara Prakashana’s retail outlet. Also make note that no product bought online is liable for an exchange at Akshara Prakashana’s retail outlet.


aksharaprakashana.com, an e-commerce store, owned by Akshara Prakashana. Its operational office located at:

Akshara Prakashana
Heggodu, Sagar Taluk,
Shimoga Dist – 577417
Karnataka India
Mob: +919480280401 (Ramesh)

Having over 60 years of experience and an extensive know how in the book retail and publication industry. A wide range of books like novel, drama, stories, poetry, culture studies, philosophy, literary criticism and a lot more can be found on our website. We have been publishing the works of many eminent writers, poets, thinkers and critiques of Kannada literature. We have published an introductary series “Modala Odu” in remembrance of our founder K.V.Subbanna for the new comers to the Kannada Literature.

aksharaprakashana.com runs on a highly secure, high-performance e-commerce platform. The platform stack is built on popular and stable open-source technologies such as Linux, Apache, MySQL and PHP. We are hosted on the powerful and scalable infrastructure. The website is safe to shop as it has a secure socket layer (SSL) certification which transmits data is an encrypted form not allowing hackers and other unethical invaders to get hold of sensitive information.

We are a team of 4 people to handle the unit. Once an order is placed, an invoice will be generated. The product/s will be packed with a signed copy of the invoice. This process takes maximum of 3 days. Once all of this is complete, the product/s will be shipped. The delivary process takes a maximum of 3-7 working days till it’s presented to the customer at his/her door step.

We would do all that we can to serve our customers in the best possible way. If any customer faces grievances/issues with us they can write into us on [email protected]

Looking forward to you continuous patronage and to serve you to the utmost level of customer satisfaction.

Yours Truly

Akshara Prakashana
Thank You

Privacy Policy

This privacy policy sets out how Akshara Prakashana uses and protects any information that you give Akshara Prakashana when you use this website. Akshara Prakashana is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Akshara Prakashana may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


What we collect

We may collect the following information:

    • name
    • contact information including email address
    • demographic information such as postcode, preferences and interests
    • other information relevant to customer surveys and/or offers
      For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
    • We may use the information to improve our products and services.
    • We may periodically send promotional emails about new products, special offers or other information
    • which we think you may find interesting using the email address which you have provided.
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.


      We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

    • A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
    • We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
    • Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

    • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
      We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
      You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Heggodu, Sagar, Shimoga (D).
      If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

    • COOKIE name COOKIE Description
    • CART The association with your shopping cart.
    • CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
    • COMPARE The items that you have in the Compare Products list.
    • CURRENCY Your preferred currency
    • CUSTOMER An encrypted version of your customer id with the store.
    • CUSTOMER_AUTH An indicator if you are currently logged into the store.
    • CUSTOMER_INFO An encrypted version of the customer group you belong to.
    • CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
    • EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
    • FRONTEND You sesssion ID on the server.
    • GUEST-VIEW Allows guests to edit their orders.
    • LAST_CATEGORY The last category you visited.
    • LAST_PRODUCT The most recent product you have viewed.
    • NEWMESSAGE Indicates whether a new message has been received.
    • NO_CACHE Indicates whether it is allowed to use cache.
    • PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
    • POLL The ID of any polls you have recently voted in.
    • POLLN Information on what polls you have voted on.
    • RECENTLYCOMPARED The items that you have recently compared.
    • STF Information on products you have emailed to friends.
    • STORE The store view or language you have selected.
    • USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
    • VIEWED_PRODUCT_IDS The products that you have recently viewed.
    • WISHLIST An encrypted list of products added to your Wishlist.
    • WISHLIST_CNT The number of items in your Wishlist.

Terms and Conditions



Welcome to aksharaprakashana.com
Thank you for taking time out in reading the Terms and Conditions at aksharaprakashana.com.
It’s important to go through the T&C’s in detail.

Akshara Prakashana is registered as a TRUST in 1975 as AKSHARA TRUST
aksharaprakashana.com is a website owned and operated by Akshara Trust – Heggodu, Sagar, Karnataka, India.

The information collected from customers helps us to have personal relationship & improve your shopping experience. Any information you give us is stored with utmost care & security. This information helps us in serving you better. Needless to say that we are bound to co-operate fully when situation requires us to do so, like by law or legal process, we have to provide information about our customers. NEITHER non-personal NOR personal informations will be shared with advertising agencies or any other similar parties for research and advertising purposes.


This site or any part of it must not be reproduced, duplicated or exploited for any purpose without taking written consent from Akshara Prakashana.


All terms & conditions are automatically applied when you use aksharaprakashana.com
Please ensure to keep the account information and password safe and confidential.


Visitors are welcome to send suggestions, questions, ideas, comments or any other information on this store, provided it does not contain obscene, illegal, threatening, defamatory or in other way objectionable content directed to us or third parties. We also prohibit chain letters & mass billings. Visitors are requested not to use incorrect e-mail id, mimic any person or misguide the origin of any information.


Returning of defective / damaged item
If you receive a damaged or a defective item please return the same without any hesitation to us in a proper package. Kindly enclose a note stating the reason for the returns. Also state your order no and send it to us via a trusted courier or mail. As soon as we receive the defective item we will send you a fresh replacement.
Return of any defective / damage item should be done within 7 days from the date of the receipt of the shipment to our working office:

Akshara Prakashana
Heggodu, Sagar Taluk,
Shimoga Dist – 577417
Karnataka – India

Please make note:

The courier charges for returning the books will not be reimbursed.

aksharaprakashana.com customers cannot return any products bought online at the Akshara Prakashana’s retail outlet. Also make note that no product bought online is liable for an exchange at Akshara Prakashana’s retail outlet.

Our Order Policy

As soon as an order is authorized for payment, you will receive an email confirmation for the same. This will indicate your order no, which you can refer later for checking the online status of your order. Once the order is placed, we generate the invoice and send it via email. When the books are ready for shipment, you will be notified by email about the shipment and an id for tracking it.

Shipping free for orders above Rs.300 and for Orders below Rs.300, shipping charges will be Rs.50.
Orders that Weigh more than 30 kgs, delivery shall be made by Bus / Lorry service, where Customer will have to go to the Bus/Lorry depot and collect the parcel. Prior information of the same will be sent to the customer.